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Can't install MM Central on Win 2008 Server  XML
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[Post New]15/07/2010 12:52:24
    Subject: Can't install MM Central on Win 2008 Server
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maushana
User

Joined: 13/04/2009 17:31:09
Messages: 1
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Hi,

I downloaded the latest installers for MM and I'm trying to install them on my Win 2008 Server but I keep getting the following error when I try to install the MM Central:

An error occurred while starting the service "mmcentral.exe", error code [5]. Please inspect the Event Viewer and contact support@menandmice.com if the problem persists.

I check my event view but I don't see anything there? Any help would be appreciated

Thank you,

Mike
[Post New]15/07/2010 17:50:38
    Subject: Re:Can't install MM Central on Win 2008 Server
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Carsten Strotmann
Men & Mice Staff
[Avatar]

Joined: 26/07/2007 13:08:39
Messages: 159
Location: Germany
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Hello Mike,

can you tell us what version of the Men & Mice software you are using? Is the Windows 2008 System a 32bit or 64bit system?

You can try to start the Men & Mice Central process in debug mode, that should print out the root cause of this issue:

Open a command line window, navigate to the Men & Mice Central installation directory, then start the Men & Mice Central with this line

Code:
 mmcentral.exe -debug -ll5


where the last parameter is two times the lowercase letter "L" and then the digit five (for Log-Level 5).
----
Men & Mice Support Team
support@menandmice.com
 
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