Men & Mice Community

When trying to to install the Men & Mice Suite (for example Version 6.1.4) on a 64bit Ubuntu Server system, the installer scipt responds with

Code:

Welcome to the Men & Mice Suite 6.1.4 installer.
 ERROR: Men & Mice Suite binaries appear to be incompatible with your system.
 If this is a 64-bit system, you will need to install 32-bit compatibility
 libraries before installing the Men & Mice Suite.

The Men & Mice Suite Linux binaries are compiled for 32bit Linux systems. Currently there would be no additional benefit to compile the Men & Mice Suite binaries for 64bit Systems.

In order to be able to run the Men & Mice 32bit binaries on a 64bit system, you need to install the 32bit compatibility libraries (ia32-libs).

On Ubuntu (and Debian), the 32bit compatibility libraries (ia32-libs) can be installed with this command:

Code:

sudo apt-get install ia32-libs

Once the libraries are installed, the Men & Mice Suite binaries can be installed as normal.
See also
https://otrs.menandmice.com/otrs/public.pl?Action=PublicFAQ&CategoryID=7&ItemID=10